This Privacy Policy for Aliv Worldwide, Inc. (“Aliv Worldwide,” “we,” “us,” or “our”), outlines how we collect, store, use, and share your information when you use our services (“Services”). This includes, but is not limited to, when you:

• Engage with us through our website, located at https://www.alivworldwide.com, and other related communications including customer service interactions.

Contact Information:

• Legal Business Name: Aliv Worldwide, Inc.
• Business Email: mike@alivworldwide.com
• Business Phone: (630) 229-7104
• Business Address: 38415 Innovation Ct, Murrieta, CA 92563, United States

1. Information We Collect

We collect information that you provide directly to us which may include:

• Personal Identification Information: Name, email address, phone number, physical address.
• Transactional Data: Details about transactions you carry out through our site and the fulfillment of your orders.
• Financial Information: Credit card numbers or payment account details, which are processed by our payment processors.
• Communications: Your requests for customer support and any feedback you provide.

We also automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity but may include:

• Device and Usage Information: We collect certain data automatically when you use the Services, such as IP addresses, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and related data.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to access or store information to enhance your experience.

2. How We Use Your Information

We use your information for various purposes, such as to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
• Send you emails and messages about upcoming events or promotions
• Find and prevent fraud
• Comply with legal obligations

3. Sharing Your Information

Your information may be shared as follows:

• Vendors and Service Providers: We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our Services, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.
• Business Transfers: Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transactions, as well as in the event of an insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

5. Your Data Protection Rights

Depending on your location, you may have the right under privacy laws to request access to the personal information we collect from you, change that information, or delete it. However, these rights are not absolute, and in certain cases, we may decline your request based on legal exceptions.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Policy for Children

We do not knowingly solicit data from or market to children under the age of 18. By using the Site, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Site. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Aliv Worldwide, Inc.
38415 Innovation Ct
Murrieta, CA 92563
United States
Phone: (630) 229-7104
Email: mike@alivworldwide.com

Your continued use of our services after the posting of changes to this Privacy Policy will constitute your acknowledgment and consent to those changes. This policy, combined with our Terms of Service, outlines our complete data handling practices and your related rights. We encourage you to familiarize yourself with both documents to fully understand how your data is used and protected.

10. A2P 10DLC Messaging and Data Privacy

Collection and Use of Phone Numbers:
We collect phone numbers primarily to facilitate application-to-person (A2P) messaging. These messages are an integral part of our services and include transactional updates, informational alerts, and marketing communications designed to enhance your experience with our offerings. By providing your phone number, you consent to receive these types of messages from us.

User Consent:
By providing your phone number on our website or through our services, you grant explicit consent to receive A2P messages. These messages may include:

• Service notifications
• Account updates
• Promotional and marketing offers

Standard text messaging rates may apply according to your mobile carrier’s rate plans.

Opt-Out Mechanism:
You can opt out of receiving A2P messages from us at any time by following the instructions provided in any message you receive or by contacting us at mike@alivworldwide.com or (630) 229-7104. Upon opting out, you will receive a final confirmation message acknowledging your opt-out request.

Data Sharing and Security:

• Data Sharing: We do not share your phone numbers with third-party marketers without your explicit consent. Your phone number may be shared with trusted service providers under strict confidentiality agreements to facilitate message delivery.
• Security Measures: We implement robust security measures to protect the data we collect, including your phone numbers. These measures include encryption and secure communication protocols to prevent unauthorized access, disclosure, alteration, or misuse of your personal information.

Compliance:
We comply with all applicable laws and regulations governing A2P messaging, including the Telephone Consumer Protection Act (TCPA) and relevant data protection laws. Our practices ensure compliance with these regulations to safeguard your privacy and maintain the integrity of our messaging services.

Changes to A2P Messaging Practices:
We reserve the right to modify our A2P messaging practices and this section of the Privacy Policy at any time. Changes will be communicated through updates to this Privacy Policy, effective immediately upon posting on our website. Your continued use of our services following such updates constitutes your acceptance of these changes.

Contact Us Regarding A2P Messages:
If you have any questions or concerns about our A2P messaging practices or wish to discuss your options for receiving or discontinuing such messages, please contact us using the information below:

Aliv Worldwide, Inc.
38415 Innovation Ct
Murrieta, CA 92563
United States
Phone: (630) 229-7104
Email: mike@alivworldwide.com